Why choose for SFS360?

Fix the problem quickly

Solve problems on the spot, which produces a win-win for  your guests and your organization. Resulting into less claims and higher guest satisfaction.

Show you care

Build guest loyalty through difficult times, by being prepared and thoroughly informing and communication with guests. A well repaired mistake leads to a more loyal guests.

Foundation for your service recovery plan

SFS will convert service recovery situations into opportunities by adding something positive to a negative experience. These are the moments that customers can be recognized and turned into loyal guests. Modern service recovery must be an integrated standardized business process.

Proven global service recovery platform

Designed for airlines to reduce costs, considerably enhancing passenger communication and the experience.

Recognized by the airline industry

Stranded Flight Solutions is an official Amadeus to support fast and seamless intergration with pre-set up webservice connections.

You need to login to view this content. Please . Not a Member? Join Us